I purchased this recently, very excited to have something unique to display on my desk at work. Unfortunately what I received, looked nothing like this picture. It was loaded with wet paper towel that not only made the display look like a mess but was near impossible to remove without tilting the bottle further messing up the display (they also advised you to not tilt the bottle on the packaging). I received no care instructions and even worse was that I did not receive the lid that is advertised in the picture. After several emails and showing a picture of what my product looked like, they offered to give me store credit and a free plant. However, since this offer, they've ignored all of my emails requesting how I can redeem this offer and the request to at least have the lid shipped to me. Really hate to write a negative review for anything but after 5 emails that went ignored, I feel I have no choice. Buyer beware.